Privacy Policy

The Cleaning Co San Diego, LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you use our site or services:

  • Personal Information: Your name, email address, phone number, and any other information you voluntarily provide.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Communicate with you about your inquiries or transactions

  • Send marketing or promotional messages (if you’ve opted in)

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Additionally, mobile numbers and SMS consent collected through our site or services will never be shared with third parties or affiliates. Consent to receive text messages from The Cleaning Co San Diego, LLC applies only to us and cannot be transferred to any other entity.

When you submit your phone number on our online quote form (https://www.thecleaningcosd.com/quote), you explicitly agree to receive SMS messages related to your service. The form includes the disclosure:


“By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messaging. Reply HELP for more information.”

4. SMS Communication and Consent

When you provide your phone number and check the “Yes, I agree” box on our online quote request form, you are explicitly opting in to receive SMS messages from The Cleaning Co San Diego, LLC. These messages are limited to service-related communications such as appointment confirmations, scheduling updates, cleaner arrival notices, and customer service follow-ups.

Mobile Opt-In Path

You will only receive SMS messages if you:

  • Submit your phone number through our website quote form at https://www.thecleaningcosd.com/quote, and

  • Actively check the box labeled “Yes, I agree” to consent to receive SMS communication.
    This opt-in method is clearly displayed under the phone number field. Without checking this box, you will not receive any text messages from us.

Message Frequency

Message frequency may vary depending on your service activity and communication with our team.

STOP and HELP Instructions

  • You may opt out of receiving text messages at any time by replying STOP to any message.

  • To request assistance or more information, reply HELP or contact us at support@thecleaningcosd.com.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Privacy and Data Sharing

We do not share or sell your mobile number or SMS consent with any third parties or affiliates for marketing or promotional purposes. All opt-in data and phone number information is used solely by The Cleaning Co San Diego, LLC to communicate about your service.

We do not send marketing or promotional text messages, and we do not use automated systems to send SMS messages. All text communication is conducted manually by our team for customer support and service-related purposes only.

5. Cookie Policy & Tracking Technologies

We use cookies and similar tracking technologies (like pixels and scripts) to enhance user experience, measure website traffic, and improve our services.

Types of Cookies We Use:

  • Essential Cookies: Required for basic site functionality.

  • Performance Cookies: Help us understand how users interact with our site.

  • Functionality Cookies: Remember your preferences and settings.

  • Analytics Cookies: Collect anonymous data through platforms like Google Analytics.

You may modify your browser settings to block or manage cookies. Please note, disabling cookies may affect site functionality.

6. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: Request access to personal information we’ve collected about you.

  • Right to Delete: Request deletion of your personal data.

  • Right to Opt-Out: Say no to the sale of your personal data (we do not sell data).

  • Right to Non-Discrimination: You will not be discriminated against for exercising your rights.

To make a CCPA request, email us at hello@thecleaningcosd.com with the subject line “CCPA Request.”

Note: We do not sell your personal information or use your phone number and SMS consent for third-party purposes.

7. Data Retention and Security

We retain your data only as long as necessary and protect it with reasonable technical and organizational safeguards.

8. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Withdraw marketing consent at any time

  • Request data deletion where legally applicable

To exercise these rights, contact us at hello@thecleaningcosd.com.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated "Effective Date."

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

The Cleaning Co San Diego, LLC
hello@thecleaningcosd.com
(619) 962-9327